Get to know your benefits
We offer dual-eligible Medicare Advantage members:
- Medicare and Part D benefits
- A Care Coordination team to coordinate your benefits and services, ensuring you get the right care at the right time in the place
- Coordination of your Medicare and Medicaid covered services
As our member, you receive all the benefits listed here and more. For a complete list, please refer to your Evidence of Coverage.
You’ll also receive full prescription coverage for your Medicare Part B and Part D drugs. Visit our Prescription Drugs page for more information.
You’ll pay $0 for all the following services:
- Plan premiums
- Plan deductibles
- Doctors’ visits
- Inpatient hospital stays
- Mental & behavioral health care
- Emergency & urgent care
- Emergency transportation
- Skilled nursing facility care
- Home health care
- Hospice care
- Podiatry services
- Physical therapy
- Immunizations & preventive screenings
- Hearing services & hearing aid allowance
Take advantage of our extra services 
- 24/7 access to your Care Coordination Team to get your questions answered
- Part B & Part D prescription drugs with low or no-cost copays – to make sure your drugs are affordable and effective
- Gym membership – up to $240 a year at a gym to help you get and stay fit
- Help to quit smoking – to improve your health and protect your loved ones
- Addiction & recovery treatment services – to help you be independent
- Complex case management – to help you manage multiple conditions and prescriptions
- Telehealth services – to give you the option of medical care from anywhere
- Health information & resources – to help you learn more about healthy living
How to use your benefits
- Show your ID card when you receive services or fill prescriptions
- Choose a Preferred Care Provider (PCP) from our MCC of VA (HMO SNP) network
- Use our Online Provider Search Tool to find additional providers, including OB/GYNs, cardiologists, podiatrists, radiologists, urgent care and more
- Use our MRx Portal to learn if your drug is on our approved list, has generic alternatives, needs prior approval, and more
- Remember to schedule your annual wellness visits and preventive screenings
- In case of emergency know where to go; you don’t need to call us for approval and you’re always covered
- If your information changes let us know, including your name, address, phone number, other insurance, etc.
- Call Member Services – at 1-800-424-4495 (TTY 711) for all your questions